FAQ
1.If the default adding camera operation fails
- Make sure your wireless router has the Internet access, and the Wi-Fi signal at the location where you install the camera is good.
- Make sure the camera is plugged in and the status LED is on or flashing
- Reset the camera if the LED is NOT flashing green. Then follow the App to add it.
- Make sure the camera is not added to other user’s account. If it is, the owner of the camera has to unbind it first.
- When this step is done, the camera should be added to your account.
2.If the Micro SD card is not detected by the camera
- Make sure the card is good and format it again in the FAT-32 format.
3.How to do the forced reset?
- If you cannot reset the camera from the setting page, please hold the reset button in the pin hole with the reset pin for 3 seconds and release. The camera will play a voice prompt” Restoring factory settings”.